Cancellation Fee

We do not charge any cancellation fee if your cancellation request is received by the company within a the stipulated time period after the commencement of our services on your platform, and/or website, and/or application, as stipulated in our terms of usage/ agreement.

You can raise your cancellation request via Email to our Finance Team at [email protected] with the required documents.

Cancellation by Company

Right to Terminate: We reserve the right to suspend or terminate your subscription, with prior notice of 24 hours to you in the event of:

• Non-payment or failed charges;
• Violation of our Terms of Service or Acceptable Use Policy;
• Fraudulent, abusive, or unlawful use of the service; or
• As required by law or government order.

Immediate Termination

In cases of severe breach or unlawful activity, we may terminate access immediately and without prior notice.

Data Retention After Cancellation

Your data will be retained for 30 days after cancellation, during which time you may request an export of your data.

After this retention period, your data will be permanently deleted, unless otherwise required by law.

Policy Updates

This Refund Policy may be updated from time to time without prior notice. The most recent version will be posted on our website, and the changes will become effective upon posting.

Please note that this policy applies only to purchases made directly from our company. If you acquired our software through a third-party retailer or distributor, please refer to their respective refund and cancellation policies.

For any questions or concerns regarding this policy, please contact our finance team or Grievance Officer.

We reserve the right to update, change or modify this Policy at any time. The Policy shall come to effect from the date of such update, change or modification.

Grievance Officer

In accordance with the Information Technology Act, 2000 and Rules made thereunder, the name and contact details of the Grievance Officer are provided below:Name: Parijat Kapoor - [email protected] Address: 415-418, 4th Floor, Magnum Tower 1, Golf Course Extension, Gurugram, Haryana, 122011

How to Contact Us

If you have additional questions or concerns about this Policy or want to make any request or suggestions, please contact us at [email protected]

Thank you for choosing our software products and services. We strive to provide the best user experience and customer satisfaction. However, we understand that there may be situations where you need to cancel a purchase or request a refund. This Refund and Cancellation Policy outlines the guidelines and procedures for such cases.